Privacy Policy

1. Introduction

Nanny St. Barth, operated by Stefani Marinkovic, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our babysitting services in Saint Barthélemy.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, provided through our contact form or direct communication.
• Booking details: Dates, times, number and ages of children, accommodation address, and any special requirements or instructions.
• Children's information: Names, ages, allergies, medical conditions, and dietary needs as shared by parents or guardians for the purpose of providing safe childcare.
• Website usage data: Anonymous analytics data such as page views, browser type, and referring pages, collected to improve our website experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate about bookings.
• To provide safe and personalized childcare services tailored to your children's needs.
• To process payments and maintain booking records.
• To improve our website and services based on usage patterns.
• To comply with legal obligations where applicable.

4. Data Storage & Security

Your personal data is stored securely and access is limited to authorized personnel only. Contact form submissions are stored in a secure database. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances: when required by law or legal process, to protect the safety of children in our care, or with service providers who assist in operating our website (such as hosting providers), who are bound by confidentiality obligations.

6. Cookies & Analytics

Our website may use cookies and privacy-friendly analytics tools to understand how visitors interact with our site. These tools collect anonymous, aggregated data and do not track individual users across websites. You can disable cookies through your browser settings at any time.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also request a copy of the data we hold about you or ask us to restrict its processing. To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form messages are retained for up to 12 months after the last interaction unless you request earlier deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at [email protected] or call +33 623 341 376.